INTRODUCTION
INTERPRETATION AND DEFINITIONS
USE OF PERSONAL DATA
CONSENT
RETENTION OF PERSONAL DATA
COLLECTION AND USAGE
Types of Data Collected
Personal Data for Opening an Account
Sign Up Using Social Media Accounts
Financial/Transactional Data
Content Data
6.5 Additional Data We Collect
6.6 Tracking Tech & Cookies
6.7. Types of Cookies Used
Other Websites
TRANSFER OF PERSONAL DATA
SHARING OF YOUR PERSONAL DATA
With Creators or Artists
With Subscribers and Other Users
Third-Party Service Providers
DISCLOSURE OF YOUR PERSONAL DATA
Business Analysis/Partner/ Investor/Transaction/Merger
Law Enforcement or Government Agencies/ Other Legal Requirements
SECURITY OF YOUR PERSONAL DATA
Storage of Personal Data
Internal Reviews and DPIA
PROCESSING OF YOUR PERSONAL DATA
Legitimate Reasons for Processing Your Personal Data under DPDPA
Cookies and Analytics
Email Marketing
Payment Services
YOUR RIGHTS UNDER DPDP A, 2023
List the Rights
Exercising the said rights
APPLICABLE LAWS AND GOVERNING JURISDICTION
CHILDREN’S PRIVACY
CHANGES TO THIS PRIVACY POLICY
GRIEVANCE REDRESSAL
CONTACT US/ DPO
Renown (hereinafter referred to as “We” or “Us” or “Our”) respects the privacy of our Users (“User” or “You”). This Privacy Policy explains how We collect, use, disclose, and safeguard Your information when You visit Our website (www.renownapp.com) and Our mobile application (“Renown App”), both shall be collectively called as “Platform” in this Privacy Policy, and shall include any other form, channel, website, or mobile application related or connected thereto. Please read this Privacy Policy carefully. If You do not agree with the term laid down in this Privacy Policy, please do not access the Our Platform.
We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert You about any changes by updating the effective date of this Privacy Policy. You shall be notified regarding any changes to this policy seven (7) days prior, through the message displayed on the Platform. Once the changes and/or modifications are live on the Platform, it shall be effective immediately.
This Privacy Policy is a part of our ‘Terms of Use’ policy. This Privacy Policy describes how we collect, process, use, retain, and share data.
The terms and phrases which have been capitalized and used within this Privacy Policy have meanings defined below. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural form. The definitions of the terms used within this Privacy Policy are elaborated below:
For this Privacy Policy, the term ‘Personal Data/Information’ also encompasses within its ambit the meaning and terms ‘Sensitive Data/Information’ and ‘Personal Information’ as envisaged in Rule 2(2)(i) and 3 of the SPDI Rules of 2011. The meaning and scope of the definitions are subject to change per any change / modification / repealing and / or amendment to any legislation(s) or rule(s) pertaining to the same.
To provide Renown services to You;
To allow You to sign in to Your Account;
To allow You to join a Creator’s membership program on Renown;
To process a Creator’s membership payments;
To send You emails and / or newsletters relevant to Your usage, as controlled by Your email preferences;
To reply to Your questions / queries / requests;
To market Renown to You;
To understand how you use the Service / Platform and create better tools for Creators to serve Subscribers;
To conduct research and development to improve Renown and develop future products;
To prevent fraud and abuse on Renown;
To ship merchandise to You if a benefit includes it;
To allow Us to provide You with reasonable accommodation if You notify Us of a disability;
To perform other business activities; and
To resolve disputes and troubleshoot problems within the Platform or software,
For the aforementioned purposes of processing Your information, You shall be required to provide Your explicit consent while registering on the Platform.
We are committed to protecting Your privacy in complete legal compliance with the Digital Persons Data Protection Act of 2023 (DPDPA). You have the right to access, erase, withdraw consent, nominate, and restrict the processing of Your Personal Data under the DPDPA.
The Consent obtained from Users is in compliance with the DPDPA. The Consent provided by You is freely given, informed, unambiguous, and specific. Your continued use of this Platform constitutes Your explicit Consent to the collection, usage, storage, sharing and disclosure of Your Personal Data.
We may share or disclose Your Personal Data and any other relevant information for any other purpose not listed within this Privacy Policy, by notifying You concerning the same and only after Your explicit consent to do so.
You can withdraw Your Consent at any time by:
Deletion of Your profile and account on Our Platform
Opting out of communications by emailing the grievance officer or DPO (refer to the details mentioned at the end of this Privacy Policy);
Contacting Us at support@renownapp.com to request data modification or erasure.
The Users are informed that withdrawal of Consent may limit Your ability to use or interact with certain Platform features.
We may update this Consent Clause from time to time. In case of any queries related to this particular clause, please get in touch with our DPO.
We retain the Personal Data of Our Users for a period of 6 (six) months in both the instances of deletion account or the deactivation of account by the account holder on Our Platform. Furthermore, the retention of the Personal Data is subject to circumstances that may vary on a case-to-case basis.
Renown will retain Your Personal Data only for as long as is necessary for the purposes mentioned within this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with the legal obligations required by the applicable laws, to resolve disputes or complaints, and to enforce legally binding agreements and policies.
We collect and use Personal Data from Our Users to provide or suggest services according to their preferences.
The information we collect differs depending on whether you make an account, become a subscriber, or become a creator. While opening an account on our Platform, you will have to consent to mandatorily provide the following information to Us:
Email address
Username
Mobile Number
PAN Number
Aadhaar Number
Bank Account Details
To receive payouts, you have to provide Us with your preferred payment mode with your details e.g. UPI / Bank Transfer etc. You must also provide Us with additional information for tax purposes.
Legal name
Address Proof
PAN Card (not mandatory for the Subscribers)
Aadhar Card (not mandatory for the Subscribers)
Note: The information regarding PAN Card and Aadhar Card are to be mandatorily provided by the Creators.
We collect data regarding the content uploaded by the Creators with which the Subscribers or general Users might interact, including the text, images, videos, comments, and any other content and related interaction with it. This collection of data is for the purpose of internal analysis of Our Platform’s growth and regulation.
We collect, use, and store information from the User interaction with and on Our Platform, such as services browsed, email addresses, comments, and relevant profile information. We collect and store information if You interact with a Creator’s educational service website.
We collect information automatically as you navigate the website or through our third-party analytics providers. We may store usage information such as:
The type of device You use to access Renown;
Your operating system, browser type;
IP Address associated with Your device, and device ID;
The pages You visit or request to view;
Links clicked;
Referring to sites;
User interactions;
Your search terms and keywords;
Your geo-location from Your self-disclosed country and Your IP Address.
We as a Platform use Cookies and web beacons as tracking technologies to track the activity on Our Platform and store certain information. Tracking technologies are used to collect information, and to improve and analyse Our Platform. Here is a brief description of them:
“Persistent” Cookies: These remain on Your personal computer, laptop or mobile device even when you go offline; and
“Session” Cookies: These are deleted as soon as You close Your web browser.
Types of Cookies Used
Below are listed the purposes for which the cookies are used:
|
Sr. No. |
Name of Cookie(s) |
Type |
Administered By |
Description of Purpose |
|
1. |
Necessary or Essential Cookies |
SESSION COOKIES |
Renown |
These Cookies are essential to provide You with services available through our Platform (on the website and mobile application) and to enable You to use its certain features. They help to authenticate Users and prevent fraudulent Use of User accounts. Without these Cookies, the services availed by You would be difficult to provide, and We only use these Cookies to provide You with those services. |
|
2. |
Cookie Policy or Notice Acceptance Cookies |
PERSISTENT COOKIES |
Renown |
These cookies identify if Users have accepted the use of cookies on the Platform. |
|
3. |
Functionality Cookies |
PERSISTENT COOKIES |
Renown |
These Cookies allow Us to remember preferences that You made when You used the website or app, such as remembering Your login details, etc. The purpose of these Cookies is to provide You with a well-balanced personal experience and to avoid having to re-enter your preferences every time You use the Platform. |
|
4. |
Tracking and Performance Cookies |
PERSISTENT COOKIES |
Renown |
These Cookies are Used to track information about traffic to the Website and how Users use the Website. The information gathered via these Cookies may directly or indirectly identify you as an individual visitor. This is because the information collected is typically linked to a pseudonymous identifier associated with the device you use to access the Website. We may also use these Cookies to test new pages, features or new functionality of the Website to see how our Users react to them. |
For more information about the Cookies Used by Us and Your preferences, please refer to our Cookie Policy.
Other Websites
Creators on Our Platform might provide links to other websites that are not operated by Us. If you decide to move forward with opening or clicking such a third-party link, You will be directed to that third-party’s website. We strongly advise You to diligently review the Privacy Policy of any such websites You visit.
We assume no responsibility for the content, privacy policies or data security practices of any such third-party websites or service Platform.
We have no control over the links posted by the Creators on their websites or by the Subscribers in the comment section, discussions and live chats.
Your information, including Personal Data, is transferred to and stored on our cloud database server in Mumbai, India.
We will share Your Personal Data with the following in certain circumstances as elaborated upon in the below-mentioned clauses:
If a Subscriber avails the subscription or enrolment of a Creator, You Consent to the following information being shared with the Creator –
Certain aggregated and anonymised data about how you use Renown cannot be linked back to you or to any individual User.
Users who have subscribed to a Creator account or purchased a product or a User simply engaged with the Creator’s Content on the Platform, Consent to the sharing of the following Personal Data:
Your Full Name
Your Profile Picture
The content You view, etc.
We may share Your information with third parties that perform services for Us or on Our behalf, including payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
We may also share your information with such third parties for marketing purposes, as permitted under the existing law in India.
We may share or disclose Your information that We have collected in certain situations or context(s). Your information may be disclosed in the following circumstances:
In the instance that Renown as a Platform is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.
We may share Your information with our business partners to offer you certain products, services or promotions.
We may share Your information with business investors for the purpose of conducting general business analysis.
We reserve the right under certain circumstances to disclose Your Personal Data or Sensitive Data as may be required to do so by law enforcement agencies, the Data Protection Board of India or any judicial body, and state or central government authorities. This may be done in response to a valid request by such agencies, judicial bodies or authority to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, We may share Your information as permitted or required by any applicable law, rule, or regulation.
This may include exchanging Your information by Us with other entities for fraud protection and credit risk reduction.
We use administrative, technical, and physical security measures to help protect your Personal Data. While we have taken reasonable steps to secure the personal information you provide to Us, please be aware that despite our best efforts, no security measure is perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties.
Therefore, we cannot guarantee complete security if You provide Personal Data. However, we strive to use commercially acceptable means to protect Your Personal Data.
Notwithstanding anything to the contrary, in the event that any Personal Data entrusted to Renown is compromised as a result of a breach of Renown’s security measures, despite
Renown’s reasonable efforts to prevent such occurrences, User agrees to indemnify, defend, and hold Us harmless from and against any and all claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys’ fees and court costs) arising from or related to such compromise or breach of privacy. Under no circumstances shall We be liable for any such compromise or breach of privacy under this Privacy Policy or otherwise.
The information collected by Us is securely stored on Our website within Our controlled database located in Mumbai, India.
The Personal Data and other information collected by Us may be Used in the anonymized form for internal reviews, surveys and Data Protection Impact Assessments (DPIA) as permitted under the DPDPA. We will ensure that the any anonymized data maintained (due to any exceptional circumstance or otherwise) is only used for this purpose, and is not identifiable to any specific individual.
These purposes allow Us to:
You have the right to object to the processing of Your Personal Data for these purposes. You can exercise Your rights by contacting our DPO shailesh@renownapp.com
Our vendors and third-party service providers may have access to Your Personal Data. These third-party vendors collect, store, use, process and transfer information about Your activity on Our Platform per their respective Privacy Policies.
We process data in compliance with the DPDPA provisions. All the reasons mentioned within this Privacy Policy constitute a lawful purpose.
We endeavour to only process the data for which the Data Principals have given their Consent.
We may use third-party service providers to monitor and analyse the use of Our Platform.
We may Use Your Personal Data to contact You with subscriptions to services and channels based on Your activity and preference, newsletters, marketing materials, promotional posters and offers, and other information that may be of interest to You.
You may opt out of receiving any, or all, of these communications from Us by following the ‘unsubscribe’ link or instructions provided in Our emails We send or by contacting Us.
We and/or Creators on Our Platform may provide paid services or products. To avail of such services or products, You might have to use financial information. In that case, We may use third-party services for payment processing.
We will not collect or store Your financial information. That information is provided directly to Our third-party payment processors whose use of Your Personal Data is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS. PCI-DSS requirements help ensure the secure and safe handling of the financial information used for payments.
The Creators /Artists, Subscribers and other Users of Renown as a Platform are guaranteed to exercise Your rights as Data Principals. As Data Principals, You have guaranteed rights under the DPDPA.
The Renown Platform undertakes to respect the confidentiality of Your Personal Data. Under this Privacy Policy, and by law if You are within the domicile of India, to:
request the deletion of Your Personal Data directly within Your account settings section. If you are unable to perform these actions yourself, please contact Us to assist You.
You may exercise Your rights of access, to be informed, rectification, cancellation, erasure or deletion, objection, consent withdrawal, and opposition to automated decisions and profiling by reaching out to Us.We also take steps to ensure that the Personal Data we collect is accurate, complete, and up to date. We ensure that the data or information if deemed to serve no further purpose and is no longer required will be completely deleted.
Your rights are subject to defined conditions and feasibility to exercise such rights and are subject to territorial applicability.
You have a right to complain in the case that You find your rights being violated or You have a query regarding Your rights. Please note that we may ask You to verify Your identity before responding and proceeding further with Your request.
You have the right to complain to the Data Protection Board of India about Our collection and Use of Your Personal Data. For more information, please contact the Data Protection Board India appointed Consent Manager.
This Policy shall be governed by the laws applicable in the territory of the Republic of India.
The laws specifically applicable to this policy but not limited to include, the Information Technology Act, 2000, The Digital Persons Data Protection Act, 2023, the Consumer Protection Act, 2019, and all the Criminal Laws and their subsequent amendments, rules, gazetted notifications, schedules and annexures, etc., and any other laws within India that may be applicable due to varying circumstances.
In the event of any dispute, the jurisdiction of the courts shall be at Bengaluru, Karnataka (India). We shall endeavour to resolve any issue, claim, concern or dispute related to this Policy in an amicable and informal negotiation(s). If no favourable resolution is reached, it shall proceed to formal court proceedings.
Our Platform does not allow, address, solicit, entertain or market to anyone under the age of 18 years to access or use any Services provided by the Users of our Platform. We ensure that we do not knowingly collect any Personal Data belonging to children.
If you are a parent or lawful guardian and You are aware that Your child under the age of 13 years has provided Us with Personal Data, please contact Us. If We become aware that We have collected Personal Data from anyone under the age of 13 years without supervision, verification or consent of the parents or lawful guardians, We will take the necessary steps to remove that data or information from Our Platform and servers.
Children within the age category of – above 13 years but below 18 years – cannot become a User, Creator or Subscriber on our Platform. It is the parents or lawful guardians responsibility to supervise children within this age category, and any accidental or under false impression by any Child if We permit collection, usage, storage, retention, disclosure, and sharing of Personal Data of such a Child, then We shall immediately remove the said data.
We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page. We will let You know via email and/or a prominent notice on Our Platform, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy.
You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued Use of the Platform after the date such revised Privacy Policy is posted and made effective on Our Platform.
Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below in writing or through email signed with the electronic signature to the “Grievance Officer.”
In case You have questions or requests or complaints concerning any action required concerning Your Personal Data or this Privacy Policy, please contact our DPO at: